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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jared Evans

January 8, 2025

5  out of  5
rating by Jared Evans
"Great to work with! They Respond in a timely manner, knowledgeable about the situation and follow up."
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Jennifer James

December 20, 2024

5  out of  5
rating by Jennifer James
"This team is amazing! They are always looking out in the best interest of their customers. You can tell they care, they’re professional, and make every call a simple process. Bravo 🙌🙌🙌 and keep up the amazing customer service!"
We responded:
"Thank you Jen, we appreciate your business and kind words! James and the team."
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kendall lindstrom

November 28, 2024

5  out of  5
rating by kendall lindstrom
"Great to deal with!!!! Had to do claim for supply line to toilet break a week before closing on sale, was fast and easy process from agent to adjusters to payment. Thank You for a fast easy process through not a fun time!"
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Heather Clancy

November 22, 2024

5  out of  5
rating by Heather Clancy
"Our family have been with State Farm since we moved to CA in 2016. James White and the staff at his office are friendly, responsive and very knowledgeable about every aspect of our auto, renters, homeowners and life insurance policies. I want to say a special thank you to Jesse and Erin for always being able to answer any questions that arise during the year."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! James "
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Cheryl Faddis

November 22, 2024

5  out of  5
rating by Cheryl Faddis
"I was in desperate need of insurance. When I went to State Farm, I talked with Insurance Agent Jesse Rodriguez. He was of great assistance, meeting all my needs and also at a very reasonable price.Jersey continues to be of great service and all office personnel are very helpful and friendly. I am so very grateful that I found such a great team for my auto insurance. If I had a need for any other insurance this is the only lace to go. I thank the whole team at. State Farm in Diamond Springs, CA."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! I will share this with Jesse and the team. Sincerely, James"
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Barbara Deal

November 15, 2024

5  out of  5
rating by Barbara Deal
"James white and his office staff are instantly helpful — easy to contact, provide accurate information and solve insurance issues. We are glad James White insurance is in our community!!!"
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fairplayfishing “skiprgus”

October 31, 2024

5  out of  5
rating by fairplayfishing “skiprgus”
"Erinn Cortes is the gold standard To all who will listen: I have multiple policies with State Farm, and have been a loyal customer for over forty years. I had a site review of my residence earlier this year that resulted in some required improvements be made to continue the policy. Mostly maintenance, but would require some labor that I was hoping to accomplish myself. I’m seventy years old so painting the house and working on the roof wouldn’t go as quickly as it might otherwise. Add in a distracting fishing obsession and the calendar days quickly flew by. Then the unforeseen, I fell from my boat injuring my shoulder in the process. Surgery was required to repair the shoulder, and I quickly ran up against the expiration deadline. Thanks to the help of family and friends, we got the work done. With only a couple of days left on the clock. That’s when the fates truly shined and I first contacted Erinn Cortes. She was kind and understanding, compassionate about my plight. Erinn went above and beyond what would have been required to make sure I had all the documentation correctly provided. Erinn submitted to the underwriters and warned that, with only one day left, they might not be able to review the submittal in time. Erinn promised to follow up with the underwriter and let me know. Then on the last day before policy was to expire, she texted me with the good news. All was good and the policy would stay in force. YA HOO! I can’t thank Erinn Cortes enough for her hard work through this difficult situation she was confronted with. I hope State Farm appreciates what a tremendous team member they have in Erinn. And I wish Erinn all the rewards she deserves, for being a truly outstanding person. Sincerely; Gus and Linda Muehlenhaupt"
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Rob Charny

October 30, 2024

5  out of  5
rating by Rob Charny
"James White State Farm is the best! They helped us with both Home and Auto insurance, and we live in an area where homeowners insurance is difficult to get and keep. Jesse is our direct agent and is always very helpful. I highly recommend James White and his agency."
We responded:
"Thank you so much Mr. C, we appreciate your business!"
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Sierra Electric

October 30, 2024

5  out of  5
rating by Sierra Electric
"We are very thankful to have such an amazing agent and staff. They provide prompt professional service each time they are asked and even when we don't ask, they are extremely detailed oriented and friendly, too! We highly recommend using James White and Staff for your insurance needs."
We responded:
"Thank you for your kind words Mrs. M. we appreciate your business!"
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Ivy

September 10, 2024

5  out of  5
rating by Ivy
"Jesse, James and Erinn are always there to help me with my insurance needs. I LOVE that I can text anytime for quick questions or policy changes. They are very knowledgeable and help me make the appropriate choices for me and my family. Very professional, understanding and quick to respond. There's nothing quite like having an insurance agent I can trust and depend on. THANK YOU!"
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Juliann Harvey Eskite

August 28, 2024

5  out of  5
rating by Juliann Harvey Eskite
"I love working with Jesse here at this location. He has helped me so much for my home and auto insurance to get the best rates and make smart choices!"
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Neal Stockman

January 31, 2024

5  out of  5
rating by Neal Stockman
"James is the Greatest agent in El Dorado County. He Goes well beyond just being an agent, The whole office Crew are just so helpful ,friendly and Kind."
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Sarah Woods

January 26, 2024

5  out of  5
rating by Sarah Woods
"After a poor experience with a previous agent, I am soooooo happy to have come across James & Jesse! They saved our business for State Farm and over the years have gone above and beyond! :) If you are in the market for a local, responsive, helpful, kind and overall AWESOME State Farm office... Look no further than this one! <3"
We responded:
"Thank you for your kind endorsement Sarah, I will share this with Jesse. James"
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Stephanie Rodriguez

January 26, 2024

5  out of  5
rating by Stephanie Rodriguez
"James White's team is amazing. Great customer service and always ready to address my insurance needs."
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Ruff Life Rescue Wear

January 25, 2024

5  out of  5
rating by Ruff Life Rescue Wear
"The perfect example of an organized, professional, and caring insurance agency. Every time I have had a question or concern, they have responded to me immediately. They made switching both business and personal policies from my previous companies, seamless and easy. I do not normally write reviews but this office definitely deserves one. Thanks for all the help and being able to handle all my insurance needs."
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Justin Williams

January 25, 2024

5  out of  5
rating by Justin Williams
"I worked with Jesse Rodriguez to get quotes for auto insurance. He was very professional and efficient. I highly recommend these guys for your insurance needs!"
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Betsy Hobbs

January 25, 2024

5  out of  5
rating by Betsy Hobbs
"We have always gotten great service from Jesse Rodrigues. Timely calls and great helpful information. Will continue to use James White Insurance Agency."
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Brian Williams

January 25, 2024

5  out of  5
rating by Brian Williams
"Great serves and excellent attention to detail. Got all my insurance needs taken care of."
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Kendall Kirby

January 25, 2024

5  out of  5
rating by Kendall Kirby
"Jesse is amazing and so helpful. Extremely knowledgeable about a multitude of insurances and any questions I’ve had about them. He’s personable and eager to help anyone like their family. I would recommend James’ office to anyone looking for insurance, you’ll absolutely be in the very best hands."
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Michel Whitney

January 25, 2024

5  out of  5
rating by Michel Whitney
"Always a pleasure to work with James white and his staff. Gabbi consistently delivers exceptional work with each interaction. I know Gabbi will get whatever I need done right."
We responded:
"Thank you Michel, Gabbi has been a GREAT addition to the team! "
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Mitchell Whitney

January 25, 2024

5  out of  5
rating by Mitchell Whitney
"Best service ever! Gabbie is super helpful and will go the extra mile for you! Highly recommended!!!!"
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Tyler Sebren

January 17, 2024

5  out of  5
rating by Tyler Sebren
"Very professional while maintaining a very friendly and welcoming environment. Every interaction is positive"
We responded:
"Thank you Tyler, we appreciate your business!"
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Me You

May 13, 2023

1  out of  5
rating by Me You
"Your website is ineffective."
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Kathy Warren

January 6, 2023

5  out of  5
rating by Kathy Warren
"James White and his office staff recently handled a somewhat difficult situation for us and did it with professionalism and expediency. We have always been very satisfied with their service."
We responded:
"Thank you, Kathy we appreciate your business and your kind words."
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Larry Hobbs

January 3, 2023

5  out of  5
rating by Larry Hobbs
"I have our cars and home insurances with the James White office (our agent is Jesse Rodriguez). Jesse has always been very helpful, has worked hard in evaluating the best rates for our family and has responded promptly each time I have had a question. Fully satisfied customer."
We responded:
"Thank you Mr. Hobbs, I will share this with Jesse. We appreciate your business!"